Begin with your own customers
Look at the shapes, sizes and price bands your customers ask for. New styles can add variety, but balance them with the products your store regularly sells. Your own sales records and customer conversations are useful when deciding what belongs in the next order. Avoid assuming that a collection will suit your store simply because it looks appealing in a photograph.
Confirm dimensions and construction
A photograph is useful, but it is not a complete specification. Ask about the chosen model's size and material. Check the hinge and finish in the available product video. If something is unclear, ask for clarification before committing to a larger quantity. Two similar-looking frames may have different construction, dimensions or finishes.
Be specific about colours and quantities
Write down the model, variation and quantity together in your order message. Confirm what is currently available. Keeping these details in one conversation reduces confusion between a model number, a colour reference and the total quantity. For any replacement or other order-specific terms, discuss the details with the team before confirming payment.
Think about your retail counter
Consider the case and care products that will accompany the frame. Confirm that the case is a suitable size. If you need MRP tagging, raise the requirement while the order is being discussed; Natural Vision provides this without an additional charge. Finally, check the agreed billing and delivery details and save the confirmation for your records.